Delivery & Returns
We aim to send orders within the UK, 1-2 days of receiving and processing the order.
All orders will be sent via Royal Mail/Parcelforce, delivery times are listed below. Please note these are approximate times, we will always do our best to ensure your order arrives as quick as possible. All deliveries will need to be signed for.
UK Mainland 1-2 days £6.95
If you require guaranteed next day UK delivery this can be arranged and is charged at £7.95. Please call us on 01794 324193 to make your order and simply request next day delivery.
EU 3-5 days £14.95
International 5-7 days £24.95
If your country is not listed in the delivery options please email us firstname.lastname@example.org
Please note, VAT will be removed at checkout for all EU and International orders.
If you would like to exchange or return your order please read through our returns policy. If you should have any questions, please don't hesitate to contact us using any of the methods below.
- Goods may be returned for refund or exchange within 7 days of receipt.
- Returned items must not be worn, soiled or damaged in any way, and must be in 'as sold' condition. If the item is faulty, please contact us as soon as possible by telephone or email.
- Goods must be packaged securely to ensure they are not damaged in transit.
- Please complete the returns form provided with your item(s) and include this in your returns package
- The responsibility and liability of all items remains with you until we are in receipt of the goods. We recommend you return by registered post.
- Goods are returned to us at your cost.
- We will happily accept exchanges for items, whether this be for an alternative style or a size exchange. If this is not possible, an automatic refund will be processed.
- If requesting a refund for the returned items, this will be processed via your original payment method once item/s are received.
- Ship returned goods to the address below.
Hampshire SO51 6EA, UK
Please do not hesistate to contact our Blackwater Clotinng Team:
Telephone- 01794 324193 | Email- email@example.com